1 / 3At a Glance
Location
440 SW 11th Street, Hermiston, OR 97838
Phone
541-289-0190Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About New Horizons
New Horizons – Robert Young Center in Muscatine, Iowa offers outpatient and intensive outpatient addiction treatment for adults seeking structured recovery support close to home. Part of the UnityPoint Health network, this CARF-accredited substance use treatment program serves the Muscatine community with accessible scheduling and multiple payment options, including Medicaid and sliding scale fees.
New Horizons – Robert Young Center is a CARF-accredited substance use treatment facility located at 1605 Cedar Street in Muscatine, Iowa, operating under the UnityPoint Health system. Recognized for its role in supporting rural communities with accessible, dependable treatment close to home, the center provides outpatient addiction recovery services to individuals who are ready to build lasting recovery without stepping away from their daily lives. For people evaluating longer-term recovery options in eastern Iowa, New Horizons represents a stable, community-rooted resource.
The center offers two core levels of outpatient care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP level is structured for individuals who need more frequent support and clinical contact than a standard outpatient schedule provides, making it well-suited for people transitioning out of a higher level of care or those whose recovery requires a more concentrated outpatient commitment. Both tracks allow participants to remain connected to their work, family, and community throughout the treatment process.
New Horizons holds CARF accreditation, a national quality standard in rehabilitation and behavioral health services that signals a facility's commitment to consistent, accountable care. The center operates Monday through Friday, 8:00 a.m. to 5:00 p.m., providing a predictable, weekday structure for individuals managing recovery alongside everyday responsibilities. Notably, the program includes services for individuals who are Deaf or hard of hearing — a population that is frequently underserved by addiction treatment providers.
New Horizons accepts a broad range of payment options, including Medicaid, state insurance, private insurance, self-pay, sliding scale fees, and financial assistance — lowering common financial barriers that keep people from pursuing outpatient treatment. This combination of CARF accreditation, inclusive programming for the Deaf and hard of hearing community, and accessible payment structures makes New Horizons a meaningful recovery resource for Muscatine County residents and the surrounding region.
Outpatient & IOP Addiction Treatment in Muscatine, Iowa
New Horizons – Robert Young Center provides outpatient addiction treatment and an Intensive Outpatient Program (IOP) for people in Muscatine and surrounding communities. As part of the UnityPoint Health network, the center is positioned to offer reliable, accessible substance abuse treatment without requiring individuals to leave their communities for residential placement.
The IOP track at New Horizons is designed for people who need more clinical structure than a standard outpatient program provides — including those stepping down from residential treatment and looking for continued accountability and support. Both levels of care run Monday through Friday during daytime hours, allowing participants to maintain work schedules and family commitments while staying engaged in their recovery.
Inclusive Recovery Services for the Deaf and Hard of Hearing Community
One of the distinguishing features of New Horizons is its explicit commitment to serving individuals who are Deaf or hard of hearing. Substance abuse treatment programs that accommodate this population are uncommon, and the availability of these services at a community-based outpatient center in Muscatine reflects a meaningful gap being filled in eastern Iowa's recovery landscape.
For individuals in the Deaf and hard of hearing community seeking an outpatient program or IOP, New Horizons offers a rare local option within a CARF-accredited, professionally supervised treatment setting.
Payment Options and Financial Access at New Horizons
A frequent barrier to entering addiction treatment is uncertainty about cost and insurance coverage. New Horizons accepts Medicaid, state insurance, private insurance, self-pay, sliding scale fees, and financial assistance — one of the broader payment access profiles among outpatient recovery centers in Iowa. This range of options is especially important for individuals in rural communities where treatment resources and financial flexibility may be limited.
Prospective clients and family members can reach the center by phone at (563) 264-9409 or by email at [email protected] to discuss payment options and program availability. The administrative team is available Monday through Friday, 8:00 a.m. to 5:00 p.m.
CARF Accreditation and Quality of Care
New Horizons holds accreditation from CARF International, a respected independent accrediting body for rehabilitation and behavioral health organizations. CARF accreditation signals that a program has met rigorous standards for quality, accountability, and person-centered service delivery — factors that matter when choosing a long-term recovery partner rather than a short-term solution.
For families and individuals evaluating outpatient rehab options in Muscatine County, CARF accreditation at New Horizons provides a documented, third-party quality signal alongside the broader clinical and operational support of the UnityPoint Health system.
Why Choose New Horizons
- CARF-accredited outpatient addiction treatment within the UnityPoint Health system — a recognized quality benchmark for recovery programs
- Dedicated services for individuals who are Deaf or hard of hearing, a population often overlooked by substance abuse treatment providers
- Both standard Outpatient and Intensive Outpatient (IOP) levels of care available, supporting different stages of the recovery journey
- Wide payment access including Medicaid, state insurance, sliding scale fees, and financial assistance — reducing financial barriers to recovery
- Community-based outpatient model allows individuals to pursue addiction treatment while staying connected to family, work, and local support networks
Frequently Asked Questions
What levels of addiction treatment does New Horizons in Muscatine offer?
New Horizons offers two outpatient levels of care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP provides a higher frequency of clinical contact, making it appropriate for individuals who need more structured support during their recovery. Neither program is a residential or inpatient setting — both allow participants to live at home while receiving treatment.
Is New Horizons accredited?
Yes. New Horizons holds CARF accreditation, an internationally recognized standard for quality in rehabilitation and behavioral health services. CARF accreditation indicates that the program has undergone an independent review and meets established benchmarks for care delivery and organizational accountability.
Does New Horizons accept Medicaid?
Yes. New Horizons accepts Medicaid as well as state insurance, private insurance, self-pay, sliding scale fees, and financial assistance. This broad range of accepted payment methods is designed to make outpatient addiction treatment financially accessible to more individuals in the Muscatine area.
Does New Horizons provide services for people who are Deaf or hard of hearing?
Yes. New Horizons explicitly serves individuals who are Deaf or hard of hearing, making it one of the few outpatient addiction treatment programs in the region to accommodate this population. Individuals with questions about specific accommodations are encouraged to contact the center directly at (563) 264-9409.
What are New Horizons' hours of operation?
New Horizons operates Monday through Friday, 8:00 a.m. to 5:00 p.m. The center is not open on weekends. For questions about scheduling or program availability, you can call (563) 264-9409 or email [email protected].
How is an Intensive Outpatient Program (IOP) different from a standard outpatient program?
An IOP involves a higher level of clinical intensity and more frequent sessions than a standard outpatient program, while still allowing participants to live at home. IOPs are often appropriate for individuals stepping down from residential treatment or for those whose recovery requires more structure than a basic outpatient schedule provides. New Horizons offers both tracks at its Muscatine location.
Is New Horizons part of a larger health system?
Yes. New Horizons – Robert Young Center operates within the UnityPoint Health system and is associated with the UnityPoint Health Quad Cities network. The center's website is hosted under the UnityPoint Health domain, and support inquiries can be directed to [email protected].
Where is New Horizons located?
New Horizons is located at 1605 Cedar Street, Suite B, Muscatine, Iowa 52761. The center is described as playing an important role in supporting rural communities by providing accessible addiction treatment close to home for Muscatine County residents.
Does New Horizons offer sliding scale fees for addiction treatment?
Yes. New Horizons offers both sliding scale fees and financial assistance as payment options, in addition to Medicaid, state insurance, private insurance, and self-pay. These options are intended to reduce financial barriers for individuals seeking outpatient substance abuse treatment in Muscatine.
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