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About Helen Ross McNabb Center CenterPointe Detoxification Unit
Helen Ross McNabb Center CenterPointe Detoxification Unit in Knoxville, TN offers detoxification, residential treatment, intensive outpatient programming, and medication assisted therapy for adults navigating substance use disorders and co-occurring mental health conditions. Serving Knox County and seven surrounding East Tennessee counties, the CARF-accredited center operates 24 hours a day and incorporates peer support into its continuum of care.
Helen Ross McNabb Center CenterPointe Detoxification Unit is a CARF-accredited substance use treatment and detoxification center located at 5310 Ball Camp Pike in Knoxville, Tennessee. Operating around the clock, it serves residents across a broad swath of East Tennessee — including Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties — making it one of the more geographically accessible addiction treatment resources in the region. The center treats both substance use disorders and co-occurring mental health conditions within a single facility.
The center's continuum of care spans four distinct levels: detoxification, residential treatment, intensive outpatient programming, and medication assisted therapy. That range means individuals can enter at the level of care that matches where they are in their recovery and, where appropriate, step down through the continuum rather than being discharged to a gap in services. The intensive outpatient program offers a structured treatment option for people who are ready to maintain recovery while living in the community.
Therapeutic support at CenterPointe is grounded in medication assisted therapy and recovery support through peer connections. Peer support — people with lived experience of addiction walking alongside those currently in treatment — is embedded in both the treatment and aftercare framework. That emphasis on community-based recovery reflects a broader understanding that long-term sobriety is rarely sustained in isolation. The center's CARF accreditation signals that its programs have met independently reviewed quality and safety standards.
CenterPointe serves adults dealing with substance use disorders as well as those facing co-occurring mental health conditions, recognizing that the two frequently intersect. For families across East Tennessee's eight-county service area looking for a recovery center with a genuine continuum — from detox through residential care to outpatient support — and one that is reachable any hour of the day, CenterPointe represents a durable option worth serious consideration. The 24-hour operating schedule means access is not limited by time of day or day of week.
A Continuum of Addiction Treatment in East Tennessee
Helen Ross McNabb Center CenterPointe Detoxification Unit offers one of the more complete recovery continuums available in the Knoxville area. The program moves from medically monitored detoxification into residential treatment, then to intensive outpatient programming — a structure that allows individuals to transition between levels of care as their needs shift rather than starting over somewhere new at each stage.
Medication assisted therapy is woven into this continuum, providing another clinical tool for people whose recovery benefits from pharmaceutical support alongside counseling and peer connection. For anyone in East Tennessee evaluating rehab options that can support them across multiple phases of recovery, rather than at a single acute moment, CenterPointe's breadth of programming is a meaningful differentiator.
Peer Support and Aftercare in the Recovery Community
Recovery support through peer connection is a confirmed and deliberate part of how CenterPointe approaches both treatment and aftercare. Peer support specialists — individuals who have navigated their own recovery — provide a form of guidance that clinical staff alone cannot replicate. That presence inside the program helps bridge the gap between formal treatment and the longer road of sustained sobriety.
For families and individuals who understand that completing a residential or intensive outpatient program is a beginning rather than an ending, the integration of peer support into aftercare is a practical signal that CenterPointe is thinking about recovery as an ongoing process, not a short-term event.
Serving Eight Counties Across East Tennessee
CenterPointe's geographic reach is notable for a single facility. The center formally serves Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties — a footprint that stretches from the Knoxville metro toward Chattanooga and into the mountain communities of East Tennessee. For many residents in those counties, CenterPointe may be the most accessible CARF-accredited substance abuse treatment option available.
The center's 24-hour operating schedule reinforces that accessibility. Substance use disorders and mental health crises do not follow a nine-to-five schedule, and a treatment center that is reachable at any hour reduces one of the most common barriers to people actually taking the first step toward residential or outpatient treatment.
Co-Occurring Mental Health and Substance Use Treatment
CenterPointe addresses both substance use disorders and mental health conditions, reflecting the clinical reality that the two frequently appear together. Treating only one while leaving the other unaddressed is a well-documented path back to relapse, so a facility that acknowledges and treats both within a single program matters for people whose recovery picture is more complicated than substance use alone.
For families supporting a loved one who is dealing with overlapping mental health and addiction challenges, a CARF-accredited recovery center that explicitly lists both among its treated conditions provides a more complete starting point than a program focused on substance use in isolation.
Why Choose Helen Ross McNabb Center CenterPointe Detoxification Unit
- Full continuum from detoxification through residential and intensive outpatient to medication assisted therapy — all under one CARF-accredited roof
- 24-hour availability, seven days a week, removing time-of-day barriers to entering treatment
- Peer support integrated into both active treatment and aftercare, connecting people in recovery with others who have lived experience
- Broad eight-county East Tennessee service area covering Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties
- Dual focus on substance use disorders and co-occurring mental health conditions within a single treatment setting
Frequently Asked Questions
What levels of care does CenterPointe offer for addiction treatment?
CenterPointe provides four levels of care: detoxification, residential treatment, intensive outpatient programming, and medication assisted therapy. This continuum allows individuals to enter treatment at the appropriate level and transition through stages of recovery without leaving the McNabb Center system. The range of options makes it suitable for both people entering treatment for the first time and those stepping down from a higher level of care.
Is CenterPointe open around the clock?
Yes, Helen Ross McNabb Center CenterPointe operates 24 hours a day. That schedule means individuals and families can reach the center regardless of when a crisis or decision to seek treatment occurs. Around-the-clock availability is particularly relevant for detoxification services, where timing can be critical.
What counties does CenterPointe serve in East Tennessee?
CenterPointe's service area covers eight East Tennessee counties: Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier. Residents across that region — from the Knoxville area to communities closer to Chattanooga and the Smoky Mountains — are within the center's defined service footprint.
Does CenterPointe treat co-occurring mental health conditions alongside substance use disorders?
Yes. CenterPointe is confirmed to treat both substance use disorders and mental health conditions. This dual focus is relevant for individuals whose addiction is accompanied by depression, anxiety, trauma, or other mental health challenges. Addressing both conditions within a single program supports more durable recovery outcomes.
What role does peer support play in CenterPointe's recovery programs?
Peer support is an integrated therapeutic method and aftercare component at CenterPointe. People with their own lived recovery experience work alongside individuals in treatment, providing perspective and connection that complements clinical care. This community-oriented approach continues into aftercare, helping to support long-term sobriety beyond the formal treatment period.
Is CenterPointe accredited?
CenterPointe holds CARF accreditation — Commission on Accreditation of Rehabilitation Facilities — which is an independently reviewed quality standard for addiction treatment and rehabilitation programs. CARF accreditation indicates that the facility has met established benchmarks for program quality and organizational practices.
What is medication assisted therapy and is it available at CenterPointe?
Medication assisted therapy (MAT) is a treatment approach that uses FDA-approved medications in combination with counseling and support to address substance use disorders. CenterPointe lists MAT as both a confirmed level of care and a therapeutic method, meaning it is available as part of the treatment continuum rather than as an add-on service.
How does the intensive outpatient program fit into long-term recovery at CenterPointe?
The intensive outpatient program (IOP) at CenterPointe is designed for individuals who are ready to participate in structured addiction treatment while living in the community. It serves as a step-down option after residential treatment or as an entry point for those whose situation does not require residential care. IOP can be an important bridge between higher-intensity treatment and fully independent recovery.
Where is CenterPointe located?
Helen Ross McNabb Center CenterPointe Detoxification Unit is located at 5310 Ball Camp Pike in Knoxville, Tennessee 37921, in Knox County. The facility can be reached by phone at (865) 523-4704 and is open 24 hours a day.
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