
At a Glance
Location
3711 University Drive, Durham, NC 27707
Phone
919-752-4028Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About Eleanor Health Durham
Eleanor Health Durham offers outpatient addiction treatment in Durham, NC, serving adults navigating recovery from opioid addiction, alcohol use disorder, methamphetamine addiction, and prescription drug misuse. CARF-accredited and open seven days a week, the program accepts Medicaid, Medicare, TRICARE, private insurance, and self-pay — making ongoing recovery accessible to a wide range of people in the Durham community.
Eleanor Health Durham is a CARF-accredited substance use treatment facility located at 2402 South Miami Boulevard in Durham, North Carolina. Designed for people committed to longer-term recovery rather than a single acute episode, the center operates seven days a week — including weekend hours — giving individuals consistent access to outpatient support as they rebuild their lives. Its outpatient structure means clients can continue work, family obligations, and community involvement while staying connected to structured treatment.
The facility's primary level of care is an outpatient program, which positions Eleanor Health Durham as a strong option for people transitioning from a higher level of care or for those whose recovery needs are best met without an inpatient stay. Outpatient treatment at this center addresses opioid addiction, alcohol use disorder, methamphetamine addiction, and prescription drug misuse — a breadth of conditions that reflects the realities of modern substance use in the Durham region.
Cognitive Behavioral Therapy (CBT) anchors the clinical work at Eleanor Health Durham. CBT is a structured, skills-based approach that helps people identify and shift the thought patterns and behaviors that drive substance use — a method well suited to outpatient recovery, where clients apply skills in real time between sessions. The CARF accreditation signals that the program meets nationally recognized standards for quality and continuous improvement in addiction treatment.
Eleanor Health Durham explicitly serves pregnant women and individuals who are Deaf or hard of hearing — two populations that are frequently underserved in substance abuse treatment settings. This specificity matters: it means the program has prepared staff, protocols, and services to meet those clients where they are. The center accepts Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay, removing a common barrier that keeps people from starting or sustaining recovery. For Durham-area residents weighing outpatient programs as part of a long-term recovery plan, Eleanor Health offers a broad clinical scope backed by formal accreditation.
Outpatient Recovery Program in Durham, NC
Eleanor Health Durham's outpatient program is built for people who are serious about sustained recovery and need structured clinical support without stepping away from their daily lives. Outpatient treatment is often the right fit for individuals transitioning out of residential treatment, those in early recovery who have stable housing and support, or anyone whose circumstances make a residential stay impractical. The program runs seven days a week, which is uncommon among outpatient providers and reflects a real commitment to meeting clients where they are across the full week — not just on weekdays.
The outpatient model also makes recovery more compatible with the responsibilities that matter most to people in the Durham community: employment, parenting, caregiving, and community ties. Staying connected to everyday life while receiving consistent clinical care is not a compromise — for many people, it is exactly the structure that makes long-term recovery possible. Eleanor Health Durham's CARF accreditation gives families and individuals confidence that the program is operating to nationally recognized standards of quality.
Who Eleanor Health Durham Serves
Eleanor Health Durham treats adults dealing with opioid addiction, alcohol use disorder, methamphetamine addiction, and prescription drug misuse. Beyond that clinical scope, the program has made specific provisions for populations whose needs are often not met by general outpatient programs. Pregnant women — who face unique clinical, emotional, and logistical challenges in addiction treatment — are a named population this facility is prepared to serve. That distinction is meaningful: it reflects clinical readiness, not just a checkbox.
The program also serves individuals who are Deaf or hard of hearing, a community that has historically faced significant access barriers in healthcare settings, including addiction treatment. For family members helping a loved one find the right recovery center, these specifics matter. They signal that Eleanor Health Durham has thought through the practical and clinical needs of the people walking through its doors, not just the average patient profile. Combined with broad insurance acceptance — including Medicaid and Medicare — the center is genuinely accessible to a diverse cross-section of the Durham recovery community.
Cognitive Behavioral Therapy as a Foundation for Lasting Recovery
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method at Eleanor Health Durham. In the context of outpatient substance abuse treatment, CBT is particularly well matched to the recovery process: it equips people with practical skills they can use between sessions, in the moments and environments where the real work of staying sober happens. Rather than insight alone, CBT focuses on recognizable patterns — the thoughts and behaviors that maintain substance use — and gives clients tools to interrupt and replace them.
For people further along in their recovery journey, CBT reinforces the internal skill-building that supports life outside of treatment. It complements the community-oriented and aftercare-focused goals that many people bring to an outpatient program. Whether someone is addressing opioid addiction, alcohol use disorder, or prescription drug misuse, the structured nature of CBT provides a consistent framework that can evolve with them over time.
Payment Options and Accessibility at Eleanor Health Durham
Cost and insurance coverage are among the most common reasons people delay or avoid addiction treatment. Eleanor Health Durham accepts Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay — a range that covers a large portion of the Durham population, including veterans, low-income individuals, and those with employer-sponsored coverage. This breadth of payment options reflects a program designed to serve the community broadly, not just those with premium insurance plans.
For families in the recovery planning process, knowing that financial options exist before making the first call reduces one layer of uncertainty. The center can be reached directly at (919) 670-5545 or via email at [email protected]. Office hours run Monday through Sunday, with weekday hours from 9 AM to 5 PM and extended hours on Thursday, Saturday, and Sunday until 6 PM — giving people flexibility to connect around work and family schedules.
Why Choose Eleanor Health Durham
- CARF-accredited outpatient program — a formal quality benchmark that sets it apart from non-accredited recovery centers in the Durham area
- Open seven days a week, including weekends, giving people in ongoing recovery consistent access to care without gaps between Monday and Friday
- Explicitly equipped to serve pregnant women and Deaf or hard-of-hearing individuals — populations often overlooked by standard outpatient programs
- Accepts a wide payment mix including Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay, reducing financial barriers to sustained recovery
- Treats opioid addiction, alcohol use disorder, methamphetamine addiction, and prescription drug misuse under one outpatient roof — broad enough for complex or co-occurring substance use patterns
Frequently Asked Questions
What type of addiction treatment does Eleanor Health Durham offer?
Eleanor Health Durham provides an outpatient program for substance use treatment. This level of care is designed for people who need structured clinical support while maintaining their daily responsibilities — making it a strong fit for ongoing recovery rather than acute crisis intervention. The program is CARF-accredited, which indicates it meets nationally recognized quality standards.
What conditions does Eleanor Health Durham treat?
The program treats opioid addiction, alcohol use disorder, methamphetamine addiction, and prescription drug misuse. This range of conditions means that individuals dealing with multiple or complex substance use patterns can receive treatment within a single outpatient program at this Durham location.
Is Eleanor Health Durham open on weekends?
Yes. Eleanor Health Durham is open seven days a week. Weekday hours run from 9 AM to 5 PM Monday through Wednesday and Friday. Thursday, Saturday, and Sunday hours extend to 6 PM. Weekend availability is relatively uncommon among outpatient programs and supports people who cannot access care during traditional business hours.
Does Eleanor Health Durham serve pregnant women?
Yes. Pregnant women are an explicitly named population served by Eleanor Health Durham. Substance use treatment during pregnancy requires specific clinical awareness and protocols, and the fact that this program has identified pregnant women as a population it serves indicates preparation to meet those unique needs within an outpatient setting.
Are services available for people who are Deaf or hard of hearing?
Yes. Eleanor Health Durham lists Deaf and hard-of-hearing individuals as a served population. Access to addiction treatment has historically been limited for this community, and the program's explicit inclusion of Deaf and hard-of-hearing clients reflects a concrete commitment to broader accessibility.
What insurance does Eleanor Health Durham accept?
Eleanor Health Durham accepts Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay. This broad range of payment options makes the outpatient program accessible to veterans, individuals on public insurance, and those with private coverage. For specific questions about your plan, contact the center directly at (919) 670-5545.
What therapeutic approach is used at Eleanor Health Durham?
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method used at Eleanor Health Durham. CBT is a structured, skills-focused approach that helps people recognize and change the thought patterns and behaviors connected to substance use. It is particularly well suited to outpatient recovery, where clients practice and apply skills in their everyday environments between sessions.
Is Eleanor Health Durham accredited?
Yes. Eleanor Health Durham holds CARF accreditation, which stands for the Commission on Accreditation of Rehabilitation Facilities. CARF accreditation is a widely recognized quality benchmark in addiction treatment and rehabilitation services. It indicates that the program has undergone external review and meets established standards for care quality and continuous improvement.
How is an outpatient program different from residential treatment?
An outpatient program allows individuals to live at home and maintain their daily routines — work, family, and community commitments — while attending scheduled treatment sessions. Residential treatment involves living at the facility for the duration of care. Eleanor Health Durham's outpatient program is designed for people who do not require 24-hour supervision and are building or sustaining recovery in the context of their regular lives.
How can I contact Eleanor Health Durham?
Eleanor Health Durham can be reached by phone at (919) 670-5545 or by email at [email protected]. The facility is located at 2402 South Miami Boulevard, Suite 101, Durham, NC 27703. Office hours run seven days a week, with extended hours on Thursday, Saturday, and Sunday until 6 PM.
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