Westfields Hospital and Clinic Programs for Change

Westfields Hospital and Clinic provides outpatient substance use treatment for people in New Richmond and Saint Croix County who are committed to recovery but do not require around-the-clock residential care. The outpatient program allows participants to engage in structured addiction treatment while continuing to live at home — a model that works especially well for those with work schedules, family roles, or community ties they want to maintain during the recovery process.

Outpatient care is not a lesser form of treatment — it is a deliberate and clinically appropriate level of care for many people across the recovery continuum. Whether someone is stepping down from a more intensive program or beginning their recovery journey, Westfields' outpatient program provides a consistent point of support within a Joint Commission-accredited, hospital-based environment.

One of the practical realities of outpatient recovery is that life does not pause. Westfields Hospital and Clinic addresses this directly with an operating schedule that extends into the evening hours Monday through Thursday, maintains Friday daytime availability, and offers Saturday morning appointments — giving individuals and families real scheduling flexibility as they build a sustainable routine around treatment.

Payment should not be a reason someone delays getting help. Westfields accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, and self-pay, reflecting a broad commitment to financial accessibility. Prospective patients or family members with billing questions can reach out directly at (715) 243-2900 or via email at [email protected] to understand coverage before beginning the program.

Joint Commission accreditation is one of the most recognized quality benchmarks in healthcare, and Westfields Hospital and Clinic carries that credential in its substance use treatment program. For people evaluating long-term recovery options — and for the family members helping them — accreditation matters. It signals that the facility meets established standards for clinical practice and organizational accountability.

Being part of a hospital system also means that the outpatient substance abuse treatment program at Westfields exists within a broader continuum of healthcare — a setting where clinical standards are embedded into the culture. For those who want a recovery center grounded in medical integrity, Westfields offers that foundation in a community-accessible location in western Wisconsin.

The outpatient program at Westfields Hospital and Clinic is designed for adults in the New Richmond, Wisconsin area who are seeking structured substance abuse treatment while living in the community. It is particularly well-suited for people transitioning from a higher level of care — such as residential treatment — who need continued support as they re-integrate into daily life, as well as for those beginning outpatient recovery for the first time.

Services are provided in English, and the program is open to individuals whose coverage includes Medicaid, Medicare, TRICARE, state-funded insurance, private insurance plans, or those paying out of pocket. Families supporting a loved one through this stage of recovery can contact Westfields directly at (715) 243-2900 to learn more about what the outpatient program involves and how to get started.