
At a Glance
Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About Seneca Health Services Inc Crosswinds Center
Seneca Health Services Inc Crosswinds Center in Maxwelton, WV offers medical detox, outpatient programs, and intensive outpatient treatment for adults navigating substance use disorder, co-occurring mental health conditions, and dual diagnosis. As a Certified Community Behavioral Health Center, Crosswinds serves populations including pregnant women and individuals who are deaf or hard of hearing, with flexible payment options designed to keep care accessible.
Seneca Health Services Inc Crosswinds Center is a residential and outpatient addiction treatment facility located at 414 Industrial Park Road in Maxwelton, West Virginia, within Greenbrier County. Certified as a Community Behavioral Health Center, the facility brings together medical detox and ongoing outpatient recovery services under one roof — a continuum that matters for people who are thinking beyond the first few days and planning for sustained recovery. Crosswinds operates Monday through Friday from 7:00 AM to 6:00 PM and can be reached directly at (888) 736-3229.
The levels of care at Crosswinds span the recovery continuum: medical detox for those beginning the process of withdrawal management, a standard outpatient program for people balancing treatment with daily responsibilities, and an Intensive Outpatient Program (IOP) that provides structured support at a higher frequency without requiring residential placement. These options allow individuals to step through levels of care as their recovery progresses, rather than exiting treatment after a single phase.
Cognitive Behavioral Therapy (CBT) is a confirmed therapeutic method used at the center. CBT is a structured, skills-based approach that helps people in recovery identify and shift the thought patterns underlying substance use and co-occurring mental health challenges. The facility addresses substance use disorder, mental health conditions, and dual diagnosis — recognizing that for many people, addiction and mental health are intertwined and need to be treated together within the same recovery program.
Crosswinds serves specific populations that are often underserved in addiction treatment: pregnant women and individuals who are deaf or hard of hearing. This focus reflects a commitment to meeting people where they are rather than expecting them to fit a generic program. On the financial side, the center accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay, sliding-scale fees, and financial assistance — a range broad enough to reduce barriers for many people in West Virginia seeking a long-term recovery partner.
A Continuum of Care Built for Long-Term Recovery
What sets Crosswinds Center apart from single-service facilities is the range it offers within one location. Medical detox, outpatient programs, and Intensive Outpatient (IOP) are all available, meaning a person can move through early withdrawal management and into ongoing outpatient treatment without having to transfer to an entirely different provider. For individuals and families planning a recovery journey that extends well past the first week, that continuity reduces the risk of falling through the cracks between levels of care.
The Intensive Outpatient Program in particular serves people who need more structure than a standard outpatient schedule provides but who are also ready to apply recovery skills in their daily environment. IOP is a common bridge between residential treatment and independent living, and having it available alongside medical detox means Crosswinds can meet clients at multiple points in their recovery, not just one.
Dual Diagnosis and Mental Health Treatment at Crosswinds
Crosswinds Center explicitly treats co-occurring disorders and dual diagnosis — meaning the clinical team works with people whose substance use disorder intersects with mental health conditions. This is a meaningful distinction in addiction treatment, where programs that address only one side of a dual diagnosis often leave the other side unmanaged, making long-term recovery harder to sustain.
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method at the center. CBT is especially well-suited to dual diagnosis work because it targets the underlying thought and behavior patterns that drive both substance use and mental health symptoms. For people in outpatient recovery who are learning to manage daily life without substances, a skills-based therapy like CBT provides practical tools that extend well beyond the treatment setting itself.
Who Crosswinds Center Serves
Crosswinds Center serves adults dealing with substance use disorder and co-occurring mental health conditions, with dedicated attention to populations that frequently face barriers in standard addiction treatment programs. The facility specifically serves pregnant women — a group for whom timely, appropriate addiction treatment can have consequences for both parent and child — and individuals who are deaf or hard of hearing, who are often underserved by treatment centers not equipped for their communication needs.
For families supporting a loved one through recovery, the center's broad insurance acceptance is a practical factor worth noting. Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay, sliding-scale fees, and financial assistance are all accepted. The facility's own language puts it plainly: financial considerations should not prevent someone from receiving care. That commitment to access makes Crosswinds a realistic option for a wide range of families in West Virginia navigating the cost of long-term addiction treatment.
Accessing Care and Getting Started
Crosswinds Center operates Monday through Friday, 7:00 AM to 6:00 PM, and can be reached by phone at (888) 736-3229. The facility also offers a patient portal, which provides a convenient way for people already in treatment — or transitioning between levels of care — to manage their engagement with the program. For individuals in Greenbrier County and surrounding areas of West Virginia who are evaluating their options for substance abuse treatment, the center's combination of medical detox and outpatient programming represents a meaningful starting point for a longer recovery plan.
Beginning the conversation with a treatment center is often the hardest step, particularly when financial uncertainty adds to the stress of seeking help. Crosswinds' range of payment options, from Medicaid and Medicare to sliding-scale and financial assistance, is designed to make that first call easier. Reaching out directly at (888) 736-3229 is the most direct way to learn how the center can support an individual's specific recovery needs.
Why Choose Seneca Health Services Inc Crosswinds Center
- One of few recovery centers in Greenbrier County offering medical detox through intensive outpatient treatment under one certification as a Community Behavioral Health Center
- Specialized programming for pregnant women and individuals who are deaf or hard of hearing — populations often excluded from standard addiction treatment settings
- Treats co-occurring mental health and substance use disorders together, supporting the dual diagnosis needs common in long-term recovery
- Broad payment access including Medicaid, Medicare, TRICARE, sliding-scale fees, and financial assistance — consistent with the center's stated goal that finances should not block care
- Cognitive Behavioral Therapy (CBT) anchors the clinical approach, giving people in outpatient recovery a concrete skill set to carry into everyday life
Frequently Asked Questions
What levels of care does Crosswinds Center offer for addiction treatment?
Crosswinds Center offers three levels of care: medical detox, a standard outpatient program, and an Intensive Outpatient Program (IOP). This range allows individuals to begin withdrawal management on-site and then transition into outpatient treatment as their recovery progresses, all within the same facility in Maxwelton, WV.
Does Crosswinds Center treat co-occurring mental health and substance use disorders?
Yes. Crosswinds is confirmed to treat co-occurring disorders and dual diagnosis, meaning it works with people whose substance use disorder is accompanied by mental health conditions. Treating both together is central to the center's clinical approach and is supported by the use of Cognitive Behavioral Therapy (CBT).
Does Crosswinds Center accept Medicaid or Medicare?
Yes, Crosswinds Center accepts both Medicaid and Medicare. The facility also accepts TRICARE, private insurance, state insurance, self-pay, sliding-scale fees, and financial assistance. The center has stated that financial considerations should not prevent someone from receiving care.
What is an Intensive Outpatient Program (IOP), and does Crosswinds offer one?
An Intensive Outpatient Program provides a higher level of structured treatment than standard outpatient care, while still allowing participants to live at home or in a sober living environment. Crosswinds Center does offer IOP as a confirmed level of care, making it a viable option for people stepping down from residential treatment or who need more support than weekly outpatient sessions provide.
Does Crosswinds Center serve pregnant women?
Yes. Pregnant women are a specifically identified population served at Crosswinds Center. For individuals in this situation, finding a treatment center that acknowledges and accommodates their needs is an important factor in both safety and long-term recovery outcomes.
Is Crosswinds Center equipped to serve individuals who are deaf or hard of hearing?
Yes. Crosswinds Center is confirmed to serve individuals who are deaf or hard of hearing. This is a population that many treatment programs do not specifically accommodate, making Crosswinds a notable option in West Virginia for people with hearing-related access needs.
What therapy methods are used at Crosswinds Center?
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method at Crosswinds Center. CBT is a structured approach that helps people in recovery recognize and change the thought patterns connected to substance use and co-occurring mental health challenges, providing practical skills for life after treatment.
What is a Certified Community Behavioral Health Center, and is Crosswinds one?
A Certified Community Behavioral Health Center (CCBHC) is a designation that recognizes facilities meeting defined standards for integrated behavioral health services, including mental health and substance use disorder treatment. Crosswinds Center holds this certification, which reflects its capacity to address both substance use and mental health needs together.
What are Crosswinds Center's hours and how can I contact them?
Crosswinds Center is open Monday through Friday from 7:00 AM to 6:00 PM. The facility can be reached by phone at (888) 736-3229. A patient portal is also available for those managing ongoing care or transitioning between levels of treatment.
Where is Crosswinds Center located?
Crosswinds Center is located at 414 Industrial Park Road in Maxwelton, West Virginia, within Greenbrier County. The facility's website is shsinc.org, and they can be reached directly by phone at (888) 736-3229.
Nearby Treatment Centers

Seneca Health Services Inc
Maxwelton, WV
- Detox
- IOP
- MAT
Substance use treatment · Accepts clients on opioid medication but prescribed elsewhere · Cognitive behavioral therapy
Accepts: Cash or self-payment, Medicaid, Medicare
Pyramid Counseling LLC
Lewisburg, WV
- Outpatient
- MAT
Substance use treatment · Accepts clients on opioid medication but prescribed elsewhere · Cognitive behavioral therapy
Accepts: Cash or self-payment, Medicaid, Medicare
FMRS Health Systems Inc Monroe County Office
Union, WV
- Outpatient
- MAT
Substance use treatment · Cognitive behavioral therapy · Substance abuse counseling
Accepts: Cash or self-payment, Medicaid, Medicare
FMRS Health Systems Inc
Hinton, WV
- Outpatient
- MAT
Substance use treatment · Cognitive behavioral therapy · Dialectical behavior therapy
Accepts: Cash or self-payment, Medicaid, Medicare

Seneca Health Services Inc
Marlinton, WV
- Detox
- Outpatient
- MAT
Substance use treatment · Accepts clients on opioid medication but prescribed elsewhere · Cognitive behavioral therapy
Accepts: Cash or self-payment, Medicaid, Medicare

Seneca Health Services Inc
Summersville, WV
- Detox
- IOP
- MAT
Substance use treatment · Accepts clients on opioid medication but prescribed elsewhere · Cognitive behavioral therapy
Accepts: Cash or self-payment, Medicaid, Medicare
