Rimrock Trails Treatment Services Redmond Outpatient

Rimrock Trails Treatment Services Redmond Outpatient is a substance use treatment center in Redmond, OR.

Substance use treatmentCo-occurring mental health and substance use treatmentOutpatientIntensive outpatient treatmentInsurance AcceptedAdolescents

At a Glance

Location

1655 SW Highland Avenue, Redmond, OR 97756

Primary Focus

Substance use treatmentCo-occurring mental health and substance use treatment

Treatment Settings

OutpatientIntensive outpatient treatmentRegular outpatient treatment

Treatment Approaches

Cognitive behavioral therapyDialectical behavior therapyMotivational interviewingTrauma-related counselingContingency management/motivational incentivesRelapse preventionSubstance abuse counseling12-step facilitationAnger managementBrief intervention

Special Programs

AdolescentsAdult menAdult womenGay and lesbian clientsCo-occurring mental and substance use disordersTransitional age young adultsCourt or judicial system referrals

About Rimrock Trails Treatment Services Redmond Outpatient

New Priorities Family Services in Redmond, Oregon offers outpatient and intensive outpatient programs for adults, adolescents, and veterans navigating addiction and co-occurring disorders. Using Cognitive Behavioral Therapy, the clinic addresses trauma, PTSD, and dual diagnosis needs across a broad range of populations — making it a meaningful option for those building long-term recovery in Central Oregon.

New Priorities Family Services is an outpatient clinic located at 1655 SW Highland Avenue in Redmond, Oregon, within Deschutes County. The facility focuses on substance abuse treatment and co-occurring mental health conditions, serving individuals who are committed to sustained recovery without stepping away from their daily lives and community responsibilities. For people weighing outpatient options as part of a longer recovery plan, this clinic offers structured, professionally delivered care close to home.

The clinic provides two distinct levels of outpatient care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP is particularly well-suited for people who need more structured support than a weekly appointment can provide — often a critical bridge for those transitioning from residential treatment or stepping down from higher levels of care. Both tracks are available Monday through Thursday with evening hours until 6:00 PM, and on Fridays until 5:00 PM, supporting clients who work or have family obligations during the day.

Cognitive Behavioral Therapy (CBT) forms the therapeutic foundation at New Priorities Family Services. CBT is a widely respected, skills-based approach that helps clients recognize and shift the thought patterns driving addictive behavior and emotional distress. The clinic also addresses Trauma and PTSD alongside dual diagnosis conditions — an important focus given how often unresolved trauma and co-occurring mental health challenges contribute to substance use and complicate recovery.

New Priorities Family Services serves an unusually broad range of populations: adolescents, young adults (18–25), seniors, men, women, veterans, pregnant women, individuals who are Deaf or hard of hearing, and court-ordered clients. Payment options include Medicaid, TRICARE, private insurance, state insurance, self-pay, and a sliding scale — removing financial barriers that often delay people from accessing the addiction treatment and recovery support they need.

Outpatient Recovery Programs Built Around Real Life

New Priorities Family Services offers an Outpatient Program and an Intensive Outpatient Program (IOP) designed for people who need real clinical support without putting their lives on pause. For those in early recovery or stepping down from a residential treatment setting, the IOP provides a more intensive structure — multiple hours of programming per week — while still allowing clients to sleep at home, maintain employment, and stay connected to family and community.

Evening hours Monday through Thursday make both programs accessible to people with work or caregiving commitments during the day. This kind of scheduling flexibility is often what determines whether someone can realistically commit to outpatient addiction treatment — and New Priorities has built its week around that reality.

Dual Diagnosis and Trauma-Informed Substance Abuse Treatment

A significant number of people entering recovery are managing more than one challenge at once. New Priorities Family Services directly addresses co-occurring disorders — situations where a mental health condition and a substance use disorder exist together — as well as Trauma and PTSD. Treating these conditions in parallel, rather than separately, is a more complete approach for many people in recovery.

Cognitive Behavioral Therapy (CBT) is the primary therapeutic method at the clinic. CBT helps clients identify the thinking patterns and emotional triggers that sustain addictive behavior, and builds practical coping skills that support lasting sobriety. For those whose substance use is rooted in trauma or shaped by a co-occurring mental health condition, this focus is directly relevant to long-term recovery outcomes.

Who New Priorities Family Services Serves

The clinic's population reach is broader than many outpatient programs in Central Oregon. New Priorities serves adolescents, young adults (18–25), adults, and seniors — meaning families dealing with substance use across multiple generations can access care at the same facility. Veterans receive dedicated attention, and TRICARE is accepted as a payment method, honoring the specific recovery needs that military service can create.

Additional populations served include pregnant women, men, women, individuals who are Deaf or hard of hearing, and court-ordered clients. For families supporting a loved one through recovery, knowing that a program has experience working with diverse circumstances — including legal involvement or pregnancy — can make a meaningful difference in choosing the right recovery partner.

Payment Options and Getting Started

Access to addiction treatment should not be determined by insurance status. New Priorities Family Services accepts Medicaid, state insurance, TRICARE, and private insurance, and also offers self-pay and a sliding scale fee structure. This range of options means that financial barriers are less likely to stand between someone and the outpatient recovery support they need.

The clinic is located at 1655 SW Highland Avenue, Suite 3, in Redmond, Oregon. To learn more about program availability or to inquire about scheduling, contact New Priorities Family Services directly at (541) 923-2654 during business hours, Monday through Friday.

Why Choose Rimrock Trails Treatment Services Redmond Outpatient

  • Intensive Outpatient Program (IOP) available — a structured step-down option for those transitioning out of residential treatment
  • Explicitly serves veterans and accepts TRICARE, addressing a population with distinct recovery needs
  • Treats trauma and PTSD alongside substance use — recognizing the dual diagnosis challenges common in long-term recovery
  • Sliding scale and Medicaid accepted, reducing financial barriers for those building a new life in recovery
  • Serves one of the widest population ranges in the region, including adolescents, pregnant women, seniors, and Deaf or hard-of-hearing individuals

Frequently Asked Questions

What levels of care does New Priorities Family Services offer for addiction treatment?

New Priorities Family Services offers two outpatient levels of care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP provides a higher frequency of treatment sessions and is often a good fit for people transitioning out of residential treatment or those who need more support than a traditional outpatient schedule provides.

Does New Priorities Family Services treat co-occurring mental health conditions alongside substance use?

Yes. The clinic specifically treats co-occurring disorders and dual diagnosis conditions, as well as Trauma and PTSD. Addressing these alongside substance use is central to the clinic's approach, recognizing that many people in recovery are managing interconnected mental health challenges.

What therapy approach is used at New Priorities Family Services?

Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method used at the clinic. CBT is a skills-based approach that helps clients identify and change the thought patterns and behaviors that contribute to substance use and emotional distress.

Does New Priorities Family Services treat veterans?

Yes. Veterans are among the populations explicitly served at New Priorities Family Services. The clinic also accepts TRICARE, the health insurance program for military members and their families, making access to outpatient treatment more straightforward for veterans in Central Oregon.

What insurance and payment options are accepted?

New Priorities Family Services accepts Medicaid, TRICARE, private insurance, state insurance, and self-pay. A sliding scale fee option is also available, helping to make outpatient addiction treatment accessible regardless of financial circumstances.

Does the clinic serve adolescents or younger people?

Yes. New Priorities Family Services serves adolescents as well as young adults ages 18 to 25, in addition to adults of all ages including seniors. Families dealing with substance use across different age groups can access care at the same clinic.

Are evening hours available for the outpatient program?

Yes. The clinic is open until 6:00 PM on Mondays, Tuesdays, Wednesdays, and Thursdays, and until 5:00 PM on Fridays. The clinic is closed on weekends. These extended weekday hours are designed to accommodate clients who work or have daytime obligations.

Is New Priorities Family Services an option for people who are court-ordered to treatment?

Yes. Court-ordered clients are among the populations the clinic is confirmed to serve. If you or a family member has been court-ordered to attend substance abuse treatment or an outpatient program, New Priorities Family Services can be contacted directly to discuss eligibility and scheduling.

Does the clinic serve pregnant women seeking addiction treatment?

Yes. Pregnant women are an explicitly listed population served at New Priorities Family Services. The clinic's outpatient structure and CBT-based approach are available to pregnant individuals seeking treatment for substance use and co-occurring conditions.

Where is New Priorities Family Services located and how can I reach them?

The clinic is located at 1655 SW Highland Avenue, Suite 3, in Redmond, Oregon 97756, in Deschutes County. You can reach them by phone at (541) 923-2654 during regular business hours, Monday through Friday.

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New Priorities Family Services facility photo

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