OnCall Healthy Living Program

OnCall Healthy Living Program structures its outpatient addiction treatment around three coordinated levels of care: standard outpatient, intensive outpatient, and medication assisted treatment. For adults who have completed a higher level of care or who are beginning treatment and need flexibility, this range of options means the program can meet people where they are in their recovery — not where a single-size program dictates they should be.

The intensive outpatient program (IOP) is particularly relevant for adults who need more support than weekly appointments can provide, but who are not candidates for residential treatment. It offers a middle path — structured, regular engagement that still allows participants to live at home, maintain employment, and stay connected to their local recovery community in the Northampton area.

Medication assisted treatment is a core component of the OnCall Healthy Living Program model. For adults managing opioid dependence or alcohol dependence, MAT combines pharmacological support with group therapy and behavioral therapy — addressing both the physical and behavioral dimensions of substance use disorders within a single, coordinated outpatient program.

This integrated approach is delivered in an accessible, office-based setting in Northampton, MA. Adults in recovery who need ongoing MAT support can access it without entering a residential facility, making it easier to maintain the routines, relationships, and community ties that are often central to long-term recovery. The program's licensure through the Massachusetts Department of Public Health Bureau of Substance Addiction Services (BSAS) confirms it meets the state's standards for this type of care.

One practical barrier to outpatient addiction treatment is cost and insurance coverage. OnCall Healthy Living Program accepts a notably broad range of payment sources: private insurance, Medicare, Medicaid, MassHealth, and self-pay. For Massachusetts residents enrolled in MassHealth, the program is an in-state covered option for outpatient substance abuse treatment — a meaningful distinction for adults managing recovery on limited budgets.

Self-pay is available for individuals without insurance coverage. Prospective patients or their family members can call (413) 584-7425 to discuss self-pay rates directly with the program. Note that out-of-state Medicaid products are not accepted, so individuals relocating to Massachusetts should confirm their coverage status before enrolling.

For adults in Hampshire County and the broader western Massachusetts area, finding a licensed, stable outpatient treatment program is a foundational step in building lasting recovery. OnCall Healthy Living Program has operated from its Northampton location since 2008, providing group therapy, behavioral therapy, and medication assisted treatment to adults working through opioid dependence, alcohol dependence, and other substance use disorders.

The program's weekday hours — including extended Thursday hours until 7 PM — and its acceptance of most major public and private insurance plans reflect a practical commitment to reducing common obstacles to care. Adults who are weighing outpatient options for ongoing addiction treatment, or family members helping a loved one evaluate recovery centers in the Northampton area, can reach the program directly at (413) 584-7425 or visit yourhealthylivingprogram.com for more information.