At a Glance
Location
1643 24th Street West, Billings, MT 59102
Phone
406-294-9606Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About New Directions Counseling
New Directions Counseling in Shelton, Washington offers outpatient and intensive outpatient programs for people working through substance use challenges. Family-rooted and community-focused, the center has been serving Mason County since 1998. Flexible payment options — including Medicaid, state insurance, and sliding scale fees — help make ongoing recovery support accessible.
New Directions Counseling is a substance use treatment center located at 506 West Franklin Street in Shelton, Washington, in the heart of Mason County. The Dickinson family established the practice in 1998, and that same family has remained the driving force behind the center ever since — giving it a continuity and local investment that distinguishes it from larger, corporate-owned treatment networks. For people seeking a long-term recovery partner rather than a revolving-door program, that kind of consistent, community-embedded presence carries real weight.
The center offers two outpatient levels of care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP provides a more structured level of support for people in earlier or more complex stages of recovery, while the Outpatient Program is well-suited for those stepping down from a higher level of care or maintaining momentum in an established recovery. Both formats allow clients to stay connected to their daily lives — work, family, and community — while receiving structured substance abuse treatment.
New Directions Counseling operates within a counseling-centered model of substance use treatment. The approach reflects the professional background of the founding team and the needs of a smaller, rural community where individualized attention is not a marketing promise but a practical reality of scale. Clients are seen as people navigating recovery within the full context of their lives, not as cases to be processed.
New Directions Counseling accepts a broad range of payment types, including Medicaid, state insurance, private insurance, self-pay, and a sliding scale fee structure. That payment flexibility makes the center a realistic option for a wide range of people across Mason County seeking outpatient addiction treatment or IOP support. For anyone evaluating outpatient recovery options in the Shelton area, the center's decades of community presence and accessible cost structure make it worth a direct conversation.
Outpatient and Intensive Outpatient Programs in Shelton, WA
New Directions Counseling offers two distinct outpatient levels of care designed for people at different points in their recovery journey. The Intensive Outpatient Program (IOP) provides a higher frequency of structured support — making it a strong fit for people who need more than standard weekly sessions but do not require residential treatment. The standard Outpatient Program works well for clients who are further along in their recovery and need consistent, ongoing substance abuse treatment while managing everyday responsibilities.
Both programs are based in Shelton, Washington, and serve the Mason County community. Because outpatient treatment keeps clients connected to their home environment, it also offers a natural setting for applying recovery skills to real-life situations — a core advantage for people building durable, long-term sobriety rather than simply completing a program.
Paying for Recovery: Insurance and Financial Options
Cost is one of the most common barriers people face when looking for addiction treatment, and New Directions Counseling addresses that directly. The center accepts Medicaid, state insurance, and private insurance, and also offers self-pay and sliding scale fee options for those without coverage or with limited financial resources.
That combination of payment methods reflects a genuine commitment to serving the full range of people in Mason County who need substance use treatment — not only those with robust insurance plans. Anyone exploring outpatient rehab or IOP options in the Shelton area is encouraged to contact the center at (360) 427-5232 or reach out by email at [email protected] to discuss financial options directly.
A Community-Rooted Recovery Center in Mason County
New Directions Counseling was established in 1998 by Scott Dickinson and his family, who have remained actively involved in the center's operation ever since. That kind of long-standing, family-led presence is uncommon in the substance use treatment field, where ownership and leadership often change hands. For people in recovery — who depend on trust, stability, and consistent relationships — it matters.
Located in Shelton at 506 West Franklin Street, the center is positioned to serve people throughout Mason County who are looking for outpatient addiction treatment close to home. Recovery built within a person's own community tends to stick, and a center with over two decades of local history is well-positioned to support that kind of grounded, sustainable sobriety.
Is New Directions Counseling Right for Your Recovery Plan?
New Directions Counseling is best suited for individuals who are ready to engage in outpatient substance abuse treatment and who want to remain embedded in their daily lives while doing so. Whether someone is stepping down from a residential treatment program, entering outpatient care for the first time, or looking to maintain recovery with structured support, both the Outpatient Program and the IOP provide frameworks for doing that work consistently.
The center's accessible payment options and its roots in the Mason County community make it a practical, community-oriented choice for people who want a long-term recovery partner — not just a program to complete. Families supporting a loved one in recovery may also find value in connecting with a center that has served the local community for more than two decades.
Why Choose New Directions Counseling
- Family-owned and operated since 1998, with the founding Dickinson family still at the helm — rare continuity in substance use treatment
- Outpatient and Intensive Outpatient (IOP) options allow clients to pursue recovery without stepping away from work, family, or community
- Sliding scale fees and Medicaid acceptance make ongoing outpatient addiction treatment accessible regardless of financial situation
- Rooted in Mason County, offering the kind of local familiarity and community connection that larger regional treatment centers can't replicate
- A counseling-centered model focused on the longer arc of recovery, not just acute stabilization
Frequently Asked Questions
What levels of care does New Directions Counseling offer?
New Directions Counseling offers two outpatient levels of care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP is designed for people who need more structured, frequent support, while the Outpatient Program suits those further along in their recovery. Both are available at the center's Shelton, Washington location.
Does New Directions Counseling accept Medicaid?
Yes. New Directions Counseling accepts Medicaid as well as state insurance, private insurance, self-pay, and sliding scale fees. This range of payment options is intended to make outpatient addiction treatment accessible to people across different financial situations in Mason County.
Where is New Directions Counseling located?
The center is located at 506 West Franklin Street in Shelton, Washington 98584, in Mason County. You can reach them by phone at (360) 427-5232 or by email at [email protected].
How long has New Directions Counseling been in operation?
New Directions Counseling was established in 1998 by Scott Dickinson and his family. The Dickinson family has continued to lead the center since its founding, giving it more than two decades of consistent, community-based presence in Shelton and Mason County.
What is the difference between the Outpatient Program and the IOP at New Directions Counseling?
The Intensive Outpatient Program (IOP) offers a more structured and frequent level of care, which is typically recommended for people who need stronger support in earlier or more complex phases of recovery. The standard Outpatient Program is generally suited for people who are stepping down from a higher level of care or who are maintaining progress in an established recovery plan.
Does New Directions Counseling offer a sliding scale for people who can't afford treatment?
Yes. The center offers a sliding scale fee structure, meaning the cost of treatment can be adjusted based on a client's ability to pay. Self-pay is also accepted. Contacting the center directly at (360) 427-5232 is the best way to discuss specific financial arrangements.
Is New Directions Counseling a good fit for someone stepping down from residential treatment?
New Directions Counseling's outpatient and IOP options are well-suited for people transitioning out of residential treatment who still need structured substance abuse treatment and ongoing recovery support. The outpatient setting allows clients to reintegrate into daily life while maintaining consistent care.
What language does New Directions Counseling serve clients in?
Services at New Directions Counseling are provided in English. Anyone with questions about language access or accommodation should contact the center directly at (360) 427-5232 or [email protected].
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