Jefferson Parish Human Services Authority/West Jefferson

Jefferson Parish Human Services Authority/West Jefferson is a substance use treatment center in Marrero, LA.

Substance use treatmentDetoxificationOutpatientIntensive outpatient treatmentInsurance AcceptedAdolescents
Jefferson Parish Human Services Authority/West Jefferson facility

At a Glance

Location

5001 West Bank Expressway, Marrero, LA 70072

Primary Focus

Substance use treatmentDetoxificationCo-occurring mental health and substance use treatment

Treatment Settings

OutpatientIntensive outpatient treatmentRegular outpatient treatmentOutpatient methadone, buprenorphine, or naltrexone treatmentOutpatient detoxification

Treatment Approaches

Cognitive behavioral therapyDialectical behavior therapyMotivational interviewingTrauma-related counselingMatrix ModelRelapse preventionSubstance abuse counseling12-step facilitationBrief intervention

Special Programs

Adolescents

About Jefferson Parish Human Services Authority/West Jefferson

Jefferson Parish Human Services Authority/West Jefferson is a publicly operated recovery and behavioral health center serving Jefferson Parish, Louisiana. Located in Metairie, the center addresses addictive disorders alongside mental illness and developmental disabilities, making it a notable option for people navigating co-occurring conditions on the road to sustained recovery.

Jefferson Parish Human Services Authority/West Jefferson operates out of Metairie, Louisiana, at 3616 S I-10 Service Road West, serving residents of Jefferson Parish through a government-run behavioral health model. As a parish authority — not a private clinic — JPHSA West Jefferson is structurally accountable to the community it serves, which sets it apart from commercial treatment providers in the greater New Orleans metro area. The center's phone line, (504) 349-8833, and direct email, [email protected], connect prospective clients and families to intake staff during weekday hours.

The center treats addictive disorders as a primary condition, positioning it within the broader landscape of substance abuse treatment and long-term recovery support in southeast Louisiana. Because the authority also addresses mental illness and developmental disabilities within the same system, people dealing with co-occurring conditions can access care under one organizational roof rather than navigating separate providers. This integrated scope is a meaningful practical distinction for those whose recovery needs intersect with mental health treatment.

JPHSA West Jefferson operates Monday through Friday, 7 AM to 5 PM, with no weekend hours. That schedule is consistent with an outpatient-oriented model designed for people who are structuring treatment around work, family, and community obligations — the kind of real-world reintegration that defines longer-term recovery. The center's service area is defined specifically as Jefferson Parish, meaning it is resourced and oriented toward local residents rather than drawing a regional or national client base.

People pursuing addiction treatment or recovery support in Jefferson Parish — including those managing mental health conditions alongside substance use — will find in JPHSA West Jefferson a publicly accountable authority with direct community ties. Family members and individuals alike can reach the center through confirmed contact channels to learn what programs are currently available. For residents of Jefferson Parish committed to building a sustainable recovery, this authority-based model represents a community-embedded option grounded in local public health infrastructure.

Addiction Treatment and Co-Occurring Care in Jefferson Parish

Jefferson Parish Human Services Authority/West Jefferson provides substance abuse treatment as part of a broader behavioral health system that also encompasses mental illness and developmental disabilities. For people in recovery whose needs extend beyond addiction alone, this integrated structure means fewer handoffs between separate providers — a practical advantage in long-term recovery planning.

The center is located at 3616 S I-10 Service Road West in Metairie, easily accessible within Jefferson Parish. Families and individuals can initiate contact directly at (504) 349-8833 or by email at [email protected] during regular weekday hours. Being a parish-run authority rather than a privately operated facility, JPHSA West Jefferson carries a community mandate that shapes how it approaches the people it serves.

Serving Jefferson Parish Residents Through Public Behavioral Health

JPHSA West Jefferson's defined service area is Jefferson Parish, Louisiana. That geographic focus means the center's resources, referrals, and recovery support networks are rooted in the same community where clients live — a meaningful factor for anyone building a recovery life that depends on local relationships, employment, and family support.

The authority's weekday schedule — Monday through Friday, 7 AM to 5 PM — is designed to be accessible during working hours, consistent with an outpatient recovery model. Whether someone is navigating early recovery or seeking ongoing addiction treatment support, reaching out during business hours connects them with staff who can clarify current program availability and eligibility for Jefferson Parish residents.

Co-Occurring Conditions and the Recovery Journey

One of the more significant aspects of JPHSA West Jefferson's scope is that addictive disorders are treated alongside mental illness within the same authority. For people in recovery who are also managing a mental health condition, this overlap is not an afterthought — it is built into the organizational structure. Research consistently shows that unaddressed mental health needs are among the most common factors in relapse, making an integrated system a real-world advantage for long-term sobriety.

The inclusion of developmental disabilities as a treated condition further signals that JPHSA West Jefferson serves a broad cross-section of the Jefferson Parish population. This community-wide mandate distinguishes it from specialty clinics that focus narrowly on one population or condition type. For families supporting a loved one with complex needs, this breadth matters when evaluating where to turn for sustained recovery support.

How to Connect with JPHSA West Jefferson

Reaching JPHSA West Jefferson is straightforward. The center can be contacted by phone at (504) 349-8833 or by email at [email protected], Monday through Friday between 7 AM and 5 PM. The facility is located at 3616 S I-10 Service Road West, Suite 200, Metairie, LA 70001 — centrally positioned within Jefferson Parish.

For individuals and families beginning to evaluate addiction treatment or ongoing recovery support options in the Jefferson Parish area, direct outreach to the center is the most reliable way to learn about current program availability, intake processes, and whether services align with a person's specific recovery needs. JPHSA West Jefferson's public authority status means it is designed to be a community resource — accessible to the residents it was established to serve.

Why Choose Jefferson Parish Human Services Authority/West Jefferson

  • Government-operated parish authority — publicly accountable to the Jefferson Parish community, not a private commercial provider
  • Treats addictive disorders alongside mental illness and developmental disabilities under one organizational system, supporting people with co-occurring conditions
  • Defined service area focused exclusively on Jefferson Parish, ensuring local community orientation and regional resource alignment
  • Direct contact access via phone and email for prospective clients and families seeking substance abuse treatment intake
  • Weekday operating hours structured around outpatient recovery models that support real-world responsibilities

Frequently Asked Questions

What conditions does Jefferson Parish Human Services Authority/West Jefferson treat?

JPHSA West Jefferson treats three primary conditions: addictive disorders, mental illness, and developmental disabilities. This integrated scope means individuals dealing with co-occurring addiction and mental health concerns can access care within a single authority rather than coordinating across separate providers. It is a publicly operated behavioral health system serving Jefferson Parish residents.

Who is eligible for services at JPHSA West Jefferson?

The center's defined service area is Jefferson Parish, Louisiana, meaning it is oriented toward and resourced for Jefferson Parish residents. Individuals and families can contact the center directly at (504) 349-8833 or [email protected] to confirm eligibility and learn about current program availability.

What are the hours of operation at JPHSA West Jefferson?

The center is open Monday through Friday from 7 AM to 5 PM. It is closed on Saturdays and Sundays. These weekday hours are consistent with an outpatient recovery model that accommodates people balancing treatment with work and family obligations.

How do I get in touch with JPHSA West Jefferson to start the intake process?

You can reach the center by phone at (504) 349-8833 or by email at [email protected] during weekday business hours. The facility is located at 3616 S I-10 Service Road West, Suite 200, Metairie, LA 70001. Direct outreach is the best way to understand current program options and next steps for beginning treatment.

Does JPHSA West Jefferson address both addiction and mental health in the same system?

Yes. The authority treats addictive disorders and mental illness as part of the same organizational structure. For people in recovery who are also managing a mental health condition — sometimes called a dual diagnosis or co-occurring disorder — this integrated model reduces the need to navigate multiple separate providers.

Is JPHSA West Jefferson a private or public treatment provider?

JPHSA West Jefferson is a publicly operated parish authority, not a private or commercially owned facility. As a government-run behavioral health authority, it operates with a community mandate and public accountability to Jefferson Parish residents, which distinguishes it from private addiction treatment centers in the area.

Where is Jefferson Parish Human Services Authority/West Jefferson located?

The center is located at 3616 S I-10 Service Road West, Suite 200, Metairie, Louisiana 70001, in Jefferson Parish. It is positioned within the greater New Orleans metro area and serves individuals who reside within Jefferson Parish.

Can family members reach out to JPHSA West Jefferson on behalf of a loved one?

Yes. Family members are encouraged to contact the center directly at (504) 349-8833 or [email protected] during weekday hours to ask questions about the intake process and how to support a loved one seeking addiction treatment or behavioral health services. Staff can provide guidance on next steps during regular business hours.

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