Horizon Health Services Inc Broadway Recovery Center

Horizon Health Services Inc operates as a not-for-profit substance use treatment center on Broadway in downtown Buffalo, bringing outpatient rehab and recovery services to Erie County with a community-first orientation. The center's mission — providing hope and healing for individuals and their families — positions it as a long-term recovery partner rather than a stopgap intervention. For people mapping out what sustained sobriety looks like beyond detox or residential treatment, Horizon's outpatient program offers a continuing structure of care.

Outpatient programming at Horizon is built for people at multiple points in their recovery journey. Whether someone is stepping down from a higher level of care or beginning outpatient treatment as a first step, the program's flexible weekday schedule — with extended evening hours Monday through Thursday and morning hours on Friday — allows clients to engage with treatment while maintaining their everyday responsibilities. That practical flexibility is part of what makes an outpatient recovery model viable for real life in Western New York.

A defining feature of Horizon Health Services' approach to addiction treatment is its explicit focus on co-occurring disorders and dual diagnosis care. Many people entering recovery carry mental health conditions — including trauma and PTSD — that are directly intertwined with their substance use. Horizon addresses both within its outpatient program, using Cognitive Behavioral Therapy (CBT) as a core clinical tool. CBT helps clients build practical skills for managing triggers, reshaping harmful thought patterns, and developing resilience that supports lasting recovery.

The integration of trauma-informed care into a substance abuse treatment program is significant for the populations Horizon serves. Veterans, survivors of trauma, and individuals navigating complex life circumstances benefit from a program that does not treat addiction in isolation. By treating the whole picture — substance use alongside mental health — Horizon's outpatient program gives clients in the Buffalo recovery community a stronger foundation for sustainable change.

Horizon Health Services has built one of the more inclusive population-specific frameworks of any outpatient program in the Buffalo area. The center's addiction treatment services are available to adolescents, young adults (18–25), adults of all genders, pregnant women, seniors, and older adults — covering a wider age and life-stage range than many outpatient programs. Court-ordered clients are accepted, and the program includes dedicated support for individuals with HIV/AIDS as well as those who are deaf or hard of hearing, reflecting a genuine commitment to reaching people who are often underserved by mainstream recovery centers.

Veterans and active-duty military families are specifically supported through TRICARE acceptance alongside Medicaid, Medicare, private insurance, and self-pay options. The breadth of accepted payment methods means financial barriers to accessing substance abuse treatment are reduced for a wide cross-section of the Western New York community. For families supporting a loved one through recovery, knowing that a program can meet their family member wherever they are — in age, circumstance, and coverage — matters when choosing a long-term recovery partner.

Accessing outpatient addiction treatment at Horizon Health Services is supported by a broad range of payment options. The center accepts Medicaid and Medicare, making it available to individuals and families who rely on public insurance coverage. Private insurance is accepted as well, and TRICARE coverage extends access specifically to veterans and military-connected individuals in the Buffalo region. For those without insurance coverage, self-pay options are available.

The center's office is located at 77 Broadway, Suite 100, in Buffalo, NY 14203, and can be reached by phone at (716) 834-6401. Weekday hours run from 8:00 AM to 7:00 PM Monday through Thursday and 8:00 AM to 1:00 PM on Fridays — a schedule that supports both working adults and those with daytime availability as they pursue their recovery goals.