1 / 3At a Glance
Location
2369 2nd Avenue, New York, NY 10035
Phone
212-876-2300 x107Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About Harlem East Life Plan (HELP) Outpatient Methadone Clinic/KEEP
Harlem East Life Plan (HELP) Outpatient Methadone Clinic/KEEP is an outpatient addiction treatment center in East Harlem, New York, specializing in Medication-Assisted Treatment and ambulatory detoxification for adults with opioid use disorder and co-occurring conditions. CARF-accredited and licensed by New York State, HELP combines methadone treatment with trauma-informed care, group counseling, and case management to support sustained recovery.
Harlem East Life Plan (HELP) Outpatient Methadone Clinic/KEEP is a CARF-accredited outpatient recovery center located at 2369 2nd Ave in East Harlem, New York. Serving the East Harlem community and the broader New York City area, HELP is licensed by the New York State Department of Health, the Office of Mental Health, and the Office of Addiction Services and Supports — a triple licensure that reflects a serious institutional commitment to quality outpatient addiction treatment across medical, psychiatric, and substance use domains.
The center's levels of care include outpatient programming, Medication-Assisted Treatment (MAT), and ambulatory detoxification. Methadone treatment is the clinical cornerstone of HELP's approach, providing adults with opioid use disorder a medically supervised, community-based path toward stabilization and longer-term recovery. Ambulatory detoxification allows clients to begin the recovery process without an inpatient admission, keeping them connected to their daily lives while receiving structured clinical support.
HELP's treatment philosophy is grounded in harm reduction and trauma-informed care — two frameworks that take the full complexity of a person's history into account rather than treating substance use in isolation. Group counseling and case management form the backbone of the outpatient program, helping clients build both clinical skills and practical stability. The facility also offers primary care services and infectious disease screening and treatment on-site, addressing the whole-person health needs that often accompany long-term substance use disorders. Co-occurring mental health disorders are treated alongside opioid use disorder, supported by two on-staff physicians including a psychiatrist serving as Medical Director.
HELP serves adults navigating opioid use disorder, broader substance use disorders, mental health disorders, and co-occurring diagnoses. For those seeking an outpatient program rooted in medication-assisted treatment, harm reduction, and whole-person care — without requiring residential placement — HELP represents a well-credentialed, community-embedded option in East Harlem. The clinic operates Monday through Friday from 6 AM to 6 PM and Saturday from 7:30 AM to 12:30 PM, offering extended hours that accommodate working adults and others managing the demands of daily life alongside their recovery.
Medication-Assisted Treatment & Ambulatory Detox in East Harlem
Harlem East Life Plan (HELP) is one of East Harlem's dedicated outpatient methadone clinics, offering Medication-Assisted Treatment as the clinical foundation of its substance abuse treatment program. Methadone treatment is administered within a structured outpatient program that includes group counseling and ongoing case management, giving adults with opioid use disorder both the medical support and the social scaffolding needed for sustained recovery.
Ambulatory detoxification at HELP allows clients to begin the withdrawal management process while remaining in the community — a meaningful distinction from residential or inpatient detox. This model reflects HELP's broader commitment to keeping people connected to their lives, families, and neighborhoods throughout the recovery process, rather than requiring them to step away entirely. For adults evaluating outpatient programs in New York City, HELP's combination of MAT, ambulatory detox, and co-occurring disorder treatment offers a clinically comprehensive option without an inpatient requirement.
Co-Occurring Disorders & Whole-Person Care
HELP treats co-occurring mental health disorders alongside opioid use disorder and other substance use disorders, recognizing that these conditions rarely exist in isolation. With two Medical Directors on staff — including a psychiatrist — the clinical team is equipped to address the psychiatric dimensions of addiction treatment that many outpatient programs leave to outside referrals. This integration of mental health and substance abuse treatment under one license reflects HELP's status as a facility certified by both New York's Office of Mental Health and its Office of Addiction Services and Supports.
On-site primary care services and infectious disease screening and treatment extend the center's reach further, addressing health conditions that frequently accompany long-term substance use and that, left unaddressed, can undermine recovery. Trauma-informed care is woven throughout the program, shaping how clinicians engage with clients whose histories may include significant trauma alongside their substance use disorders. For adults in East Harlem seeking a recovery center that treats the whole person — not just the addiction — HELP's layered clinical infrastructure sets it apart from narrower outpatient options.
Harm Reduction as a Recovery Framework
Harm reduction sits at the center of HELP's clinical philosophy, distinguishing this East Harlem outpatient program from treatment models that require full abstinence as a precondition for care. Within a harm reduction framework, the goal is to reduce the health and social consequences of substance use while building toward longer-term stability — meeting adults where they are rather than where a program assumes they should be. This approach is particularly well-suited to medication-assisted treatment, where methadone itself is a therapeutic tool rather than a stepping stone to be discarded.
Group counseling and case management complement the harm reduction model by addressing both the behavioral and practical dimensions of recovery. Case management, in particular, supports clients in navigating housing, healthcare, and social services — areas of life that can either reinforce or undermine an outpatient recovery program. Together, these services position HELP not just as an addiction treatment provider, but as a community-rooted recovery partner for adults in New York.
Accreditation, Licensing & Clinical Leadership
HELP holds CARF accreditation and carries licensure from three New York State agencies: the Department of Health, the Office of Mental Health, and the Office of Addiction Services and Supports. This breadth of oversight is uncommon among outpatient methadone clinics and signals a level of accountability and clinical rigor that matters when choosing a long-term recovery partner. CARF accreditation specifically reflects an independent review of the center's programs, services, and outcomes.
The clinical and administrative team includes Medical Director and Physician Fernando Borrego, MD; Medical Director and Psychiatrist Hamid Moussavian, MD; Clinical Directors Iyana Lomas, LMSW and Marian Shafir, Advanced CASAC, MFT; and a leadership team that includes professionals holding credentials in law, clinical science, and organizational management. This depth of credentialed leadership supports the kind of consistent, well-supervised outpatient care that adults managing opioid use disorder and co-occurring conditions require over the long term.
Why Choose Harlem East Life Plan (HELP) Outpatient Methadone Clinic/KEEP
- Triple-licensed by NY State's Department of Health, Office of Mental Health, and Office of Addiction Services and Supports — covering medical, psychiatric, and substance use care under one roof
- Ambulatory detoxification keeps adults connected to their community during early recovery, avoiding the disruption of inpatient placement
- On-site primary care and infectious disease screening address whole-person health needs alongside opioid use disorder treatment
- Harm reduction and trauma-informed care frameworks are built into the program's clinical foundation, not offered as add-ons
- Extended weekday hours (6 AM–6 PM) and Saturday availability support working adults managing recovery alongside daily responsibilities
Frequently Asked Questions
What levels of care does HELP offer for people in recovery?
HELP provides outpatient programming, Medication-Assisted Treatment (MAT), and ambulatory detoxification. These levels of care are designed for adults who want to pursue recovery without a residential or inpatient placement, staying connected to their community throughout treatment. The outpatient program includes group counseling, methadone treatment, and case management.
Does HELP treat co-occurring mental health disorders alongside addiction?
Yes. HELP is licensed by both New York's Office of Mental Health and the Office of Addiction Services and Supports, and the program treats co-occurring mental health disorders and substance use disorders together. A psychiatrist serves as one of two on-staff Medical Directors, supporting integrated psychiatric and addiction care within the outpatient setting.
What is ambulatory detoxification, and how does it work at HELP?
Ambulatory detoxification is a form of withdrawal management that takes place on an outpatient basis, without requiring the client to be admitted to a residential or inpatient facility. At HELP, it is listed as a confirmed level of care, allowing adults to begin the detox process while continuing to live at home and participate in their daily lives. This approach supports community connection during early recovery.
What is HELP's approach to treatment — is it abstinence-only?
HELP's clinical philosophy is grounded in harm reduction and trauma-informed care, which means the program meets clients where they are rather than requiring abstinence as a precondition for participation. Methadone treatment is a core therapeutic tool in this model. The goal is to reduce harm, build stability, and support longer-term recovery at a pace that reflects each adult's circumstances.
What are HELP's hours of operation?
The clinic is open Monday through Friday from 6 AM to 6 PM, and Saturday from 7:30 AM to 12:30 PM. The clinic is closed on Sundays. Extended weekday hours are designed to accommodate adults who are managing work, family, or other obligations alongside their outpatient recovery program.
Is HELP accredited or licensed by any oversight bodies?
Yes. HELP holds CARF accreditation, an internationally recognized standard for health and human services providers. The center is also licensed by the New York State Department of Health, the Office of Mental Health, and the Office of Addiction Services and Supports — a combination of licenses that covers medical, psychiatric, and addiction treatment services.
What populations does HELP serve?
HELP serves adults with opioid use disorder, broader substance use disorders, mental health disorders, and co-occurring disorders. The program is designed for individuals seeking community-based outpatient treatment in East Harlem and the broader New York City area.
Does HELP offer any health services beyond addiction treatment?
Yes. HELP provides on-site primary care services as well as infectious disease screening and treatment. These services address physical health needs that frequently accompany long-term substance use disorders, supporting whole-person wellness as part of the outpatient recovery program.
Where is HELP located, and what communities does it serve?
HELP is located at 2369 2nd Ave in East Harlem, New York (zip code 10035). The center primarily serves East Harlem and the broader New York City area. It is a community-based outpatient facility embedded in the East Harlem neighborhood.
How can I contact HELP to learn more or get started?
You can reach Harlem East Life Plan (HELP) Outpatient Methadone Clinic/KEEP by phone at (212) 876-2300 or by email at [email protected]. The clinic's website is harlemeastlifeplan.com. The center is open weekdays starting at 6 AM, with Saturday hours also available.
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