Family Service Agency

Family Service Agency offers two structured levels of outpatient care for people pursuing addiction treatment and recovery in the North Little Rock area. The standard Outpatient Program provides flexible scheduling that allows participants to engage in treatment while honoring work, family, and community commitments. For those who need a more intensive level of support without transitioning to residential treatment, the Intensive Outpatient Program (IOP) delivers increased clinical contact and structure within an outpatient framework.

Both programs are designed with the understanding that recovery is an ongoing process — not a single event. Whether someone is stepping down from a higher level of care or entering outpatient treatment as a first step, Family Service Agency's programs are structured to meet people where they are in their recovery journey. The agency's CARF accreditation signals that its programs meet independently reviewed quality and performance standards.

A defining feature of Family Service Agency's approach to substance abuse treatment is its focus on co-occurring disorders — the intersection of addiction with mental health conditions like trauma/PTSD, anxiety, depression, and stress. The agency uses Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), and Cognitive Processing Therapy (CPT) as its core clinical tools, addressing the underlying thought patterns and emotional responses that drive addictive behavior.

Cognitive Processing Therapy, in particular, reflects the agency's strong orientation toward trauma survivors. CPT is a structured, research-supported treatment for PTSD that helps individuals reframe the impact of traumatic events — a meaningful differentiator for veterans and others in recovery who carry significant trauma histories alongside substance use disorders. Treating both conditions together, rather than in isolation, is central to how the agency approaches long-term recovery.

Family Service Agency is one of the more broadly inclusive outpatient recovery centers in Pulaski County. The agency serves adolescents, young adults (18–25), men, women, pregnant women, seniors and older adults, veterans, individuals with HIV/AIDS support needs, and people who are court-ordered into substance abuse treatment. This range of populations reflects the agency's role as a community-level recovery resource rather than a niche or specialty-only program.

For individuals navigating the legal system, the agency provides Pre-sentence Screening Reports (PSSR) — a practical service that connects the treatment and criminal justice systems and supports court-involved individuals in accessing formal addiction treatment. Court-ordered participants are integrated into the same evidence-grounded outpatient programs available to all clients, ensuring consistent clinical quality regardless of how someone arrives at the door.

Access to addiction treatment should not be determined by financial circumstances alone, and Family Service Agency's payment structure reflects that principle. The agency accepts Medicaid, state insurance, and private insurance, along with self-pay and cash options. A sliding scale fee structure is also available, adjusting costs based on an individual's ability to pay.

This combination of payment options is especially significant in Central Arkansas, where Medicaid and state-funded coverage serve as critical pathways for individuals and families who might otherwise go without treatment. Prospective clients and their families are encouraged to call (501) 372-4242 directly to discuss coverage and financial options before starting care.