Consumer Care LLC

Consumer Care LLC structures its addiction treatment around two outpatient levels of care that support people at different points in their recovery journey. The Intensive Outpatient Program (IOP) provides a higher frequency of clinical contact while allowing clients to remain in the community — a format that works well alongside sober living arrangements or for individuals stepping down from residential treatment. For those further along in recovery or managing lower-acuity needs, the standard Outpatient Program offers consistent support without disrupting daily life.

Both tracks incorporate Cognitive Behavioral Therapy, Group Psychotherapy, Psychoeducation, and Case Management — a combination that addresses the behavioral patterns, social dynamics, and practical needs that shape long-term sobriety. Case Management in particular helps clients coordinate care, navigate systems, and build the external support structures that recovery depends on beyond the clinical setting.

A significant portion of people seeking addiction treatment are also living with unaddressed trauma or mental health conditions. Consumer Care LLC treats Trauma and PTSD alongside Substance Use Disorders as a core part of its clinical scope — not as an afterthought. This dual-diagnosis orientation means clients dealing with co-occurring conditions don't need to manage their recovery in fragments across separate providers.

Psychoeducation sessions offered at the clinic help clients — and, where appropriate, the family members supporting them — develop a clearer understanding of how mental health and substance use interact. That knowledge becomes a practical tool for sustaining recovery, recognizing triggers, and making informed decisions about ongoing care.

Consumer Care LLC serves a wide cross-section of adults pursuing outpatient recovery support in southeastern Idaho. The clinic's confirmed populations include Veterans, Young Adults between the ages of 18 and 25, Seniors and Older Adults, Men, Women, and individuals participating in court-ordered treatment. Each of these groups brings distinct circumstances to recovery, and the clinic's breadth of experience across populations reflects a practical understanding of the varied paths that lead people to outpatient treatment.

For families supporting a loved one through longer-term recovery, the clinic's community-based model — with peer support built into programming and case management helping clients coordinate care — provides a framework that extends beyond individual sessions. Services are provided in English, and the clinic operates Monday through Thursday from 8:00 a.m. to 4:00 p.m. and Friday from 8:00 a.m. to 3:00 p.m.

Consumer Care LLC accepts a broad range of insurance plans, including Medicaid through Magellan, Medicare through Noridian, Blue Cross of Idaho, Regence Blue Shield of Idaho, Cigna, Molina Healthcare Idaho, and United Healthcare Direct. Self-pay and cash options are also available for those without insurance coverage. This range of accepted payment methods is meaningful for Pocatello-area residents who might otherwise face financial barriers to sustained outpatient treatment.

The clinic is located at 645 West Clark Street in Pocatello, Idaho 83204. To learn more or begin the intake process, contact Consumer Care LLC directly at (208) 234-9361 or by email at [email protected]. The clinic's website at consumercareidaho.com provides additional information about current services.