1 / 3At a Glance
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About Brown County Human Services Department
Brown County Human Services Department offers outpatient addiction treatment in Green Bay, WI, serving adults navigating recovery — including those who are court-ordered or Deaf and hard of hearing. Using Cognitive Behavioral Therapy, the program provides structured outpatient care with flexible payment options including Medicaid, Medicare, and sliding scale fees.
Brown County Human Services Department is a county-operated outpatient clinic located at 3150 Gershwin Drive in Green Bay, Wisconsin. As part of Brown County's broader human services network, this recovery center brings publicly accountable, government-administered substance abuse treatment to the Green Bay community — offering a level of accessibility that many private programs cannot match, particularly for residents who rely on public insurance or need court-recognized programming.
The facility provides an Outpatient Program as its level of care, making it a practical option for individuals who are building or maintaining recovery while continuing to manage work, family, and daily responsibilities. Outpatient treatment allows participants to engage in structured addiction treatment sessions without the disruption of residential placement — a format well-suited to people in the longer arc of recovery who need consistent support without full-time residential commitment.
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method used at this facility. CBT is a goal-focused, skills-based approach that helps people in recovery identify and change the thought patterns and behaviors that contribute to substance use. This structured clinical method gives participants concrete tools they can apply in daily life — an important foundation for lasting recovery outside the treatment setting.
Brown County Human Services Department specifically serves populations that are often underserved in mainstream recovery programs: individuals who are Deaf or hard of hearing, and those who are court-ordered into treatment. The program accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay, sliding scale fees, and financial assistance — removing financial barriers that frequently prevent people from accessing outpatient care. The clinic operates Monday through Friday, 8:00 AM to 4:30 PM, and can be reached at (920) 391-6940.
Outpatient Recovery Support in Green Bay, WI
Brown County Human Services Department operates as a county-run outpatient clinic at 3150 Gershwin Drive in Green Bay, Wisconsin. For people in recovery who need structured substance abuse treatment without stepping away from their daily lives, outpatient programming offers an accessible, consistent path forward. The clinic's public administration means it is designed to serve the community broadly — not to filter clients by ability to pay or insurance type.
The outpatient program runs Monday through Friday during standard business hours, creating a regular rhythm that supports ongoing recovery. Whether someone is transitioning out of a more intensive level of care or beginning outpatient treatment as their primary recovery support, Brown County Human Services provides a stable, professionally administered environment for that process.
CBT-Based Treatment for Lasting Recovery
Cognitive Behavioral Therapy is the therapeutic foundation of the outpatient program at Brown County Human Services Department. CBT helps people in recovery examine the connections between their thoughts, emotions, and behaviors — and develop practical strategies for navigating high-risk situations without returning to substance use. Because CBT is skills-based, participants leave sessions with tools they can use immediately in real-world settings.
This approach is particularly well-matched for outpatient treatment, where clients return to their home environments after each session. Building internal coping strategies — rather than relying solely on a structured residential environment — is central to the kind of durable, community-rooted recovery that outpatient programs are designed to support.
Who This Program Serves
Brown County Human Services Department specifically extends its outpatient addiction treatment to two populations that frequently face barriers in accessing care: individuals who are Deaf or hard of hearing, and those who have been court-ordered into substance abuse treatment. Serving these groups reflects a commitment to reaching people where they are — regardless of the circumstances that brought them to treatment.
Court-ordered clients benefit from a program that meets legal requirements while offering genuine therapeutic support through CBT. For Deaf and hard of hearing individuals, access to a program that acknowledges and accommodates their needs is meaningful in a field where such access is not always guaranteed. Both groups are full participants in the outpatient recovery process at this Green Bay facility.
Payment Options and Access
One of the most practical differentiators of Brown County Human Services Department is its wide range of accepted payment methods. The program accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay and cash, sliding scale fees, and financial assistance. For people whose recovery process intersects with financial hardship — a common reality — this breadth of options removes a significant obstacle to getting started.
County-operated programs like this one exist precisely to fill gaps that private treatment markets sometimes leave open. Residents of Green Bay and Brown County who might otherwise delay or forgo outpatient treatment due to cost can connect with this program at (920) 391-6940 to discuss payment options and next steps.
Why Choose Brown County Human Services Department
- County-administered outpatient program with direct accountability to Brown County residents
- Specialized access for Deaf and hard of hearing individuals seeking addiction treatment
- Accepts court-ordered referrals, making it a recognized option within the legal system
- Broad payment accessibility: Medicaid, Medicare, TRICARE, sliding scale, and financial assistance all accepted
- Cognitive Behavioral Therapy provides a concrete, skills-focused framework for long-term recovery
Frequently Asked Questions
What level of care does Brown County Human Services Department offer for addiction treatment?
Brown County Human Services Department provides an Outpatient Program for substance abuse treatment. This level of care is suited for individuals who are building or sustaining recovery while continuing to live at home and manage daily responsibilities. It is a structured clinical program, not a residential or detox setting.
What therapy approach is used in the outpatient program?
The program uses Cognitive Behavioral Therapy (CBT) as its therapeutic method. CBT is a structured, skills-focused approach that helps people in recovery identify thought patterns and behaviors connected to substance use and develop practical strategies for lasting change. It is well-suited to outpatient formats where clients apply skills in their everyday environment between sessions.
Does Brown County Human Services accept Medicaid or Medicare for addiction treatment?
Yes. The program accepts both Medicaid and Medicare, as well as TRICARE, private insurance, state insurance, self-pay and cash, sliding scale fees, and financial assistance. This range of payment options is designed to make outpatient addiction treatment accessible to a broad cross-section of the community.
Is this program available to individuals who are court-ordered into substance abuse treatment?
Yes. Brown County Human Services Department is confirmed to serve court-ordered individuals as part of its outpatient addiction treatment program. The program provides the structured, professionally administered treatment that court referrals typically require.
Does this program serve Deaf or hard of hearing individuals?
Yes. Deaf and hard of hearing individuals are a specifically confirmed population served by Brown County Human Services Department's outpatient program. This makes it one of a limited number of addiction treatment programs in the area that explicitly accommodates this community.
What are the hours of operation for the outpatient clinic?
The clinic is open Monday through Friday from 8:00 AM to 4:30 PM. It is closed on Saturday and Sunday. Prospective clients or family members can call (920) 391-6940 during business hours to learn more about the program.
Is Brown County Human Services Department a residential treatment or sober living program?
No. This facility is an outpatient clinic, not a residential treatment center or sober living home. Participants attend scheduled outpatient sessions and continue living in their own homes. For individuals needing residential treatment or sober living, this program could serve as a step-down or ongoing outpatient support resource.
Where is Brown County Human Services Department located?
The facility is located at 3150 Gershwin Drive in Green Bay, Wisconsin 54311. It is operated by Brown County and functions as part of the county's broader human services network.
Does a sliding scale fee option exist for people who cannot afford full program costs?
Yes. The program offers both sliding scale fees and financial assistance as payment options. These provisions are in addition to acceptance of Medicaid, Medicare, and other insurance types, making the program accessible to people across a wide range of financial situations.
Nearby Treatment Centers

Willow Creek Behavioral Health
Green Bay, WI
- Detox
- PHP
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Substance use treatment · Cognitive behavioral therapy · Dialectical behavior therapy
Accepts: Cash or self-payment, Medicaid, Medicare

Jackie Nitschke Center Inc
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Accepts: Cash or self-payment, Private health insurance, Payment assistance

Options Treatment Programs Inc
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Substance use treatment · Accepts clients on opioid medication but prescribed elsewhere · Cognitive behavioral therapy
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Family Services of Northeast Wisconsin
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Substance use treatment · Accepts clients on opioid medication but prescribed elsewhere · Cognitive behavioral therapy
Accepts: Cash or self-payment, Medicaid, Medicare
AIDS Resource Center of Wisconsin AODA Treatment Program
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Accepts: Cash or self-payment, Medicaid, Medicare

Bellin Psychiatric Center
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Accepts: Cash or self-payment, Medicaid, Medicare
